Sep 07

Today we will begin launching updates to our apps that include advertisements.  This is a test that we’ll be running over the next month or so to determine the effectiveness of a new form of advertising and advertising partner Ad.ly.  As some of our loyal users may recall, we ran ads in the product for some time in 2009 – here was our blog post on the topic then.  Our goals remain largely the same today with this new test, specifically:

  • Provide relevant ads – ads that are relevant are the best kind of ads we’d all agree.
  • Be as unintrusive as possible – we don’t want to get in the way of a great user experience.
  • Be flexible – adjust our approach based on what’s working and what isn’t as well as direct user feedback.

With our 2009 advertising program, we simply didn’t deliver on these goals and so we removed ads from the product.  In particular the majority of the ads were not relevant and low quality – we were unable to find ad networks that could deliver us quality inventory.  Ad.ly specializes in contextual in-stream advertisements for apps like ours and so we are optimistic and excited that they will be a much better fit and be able to deliver high quality, relevant ads to our users.  That said, Ad.ly is a start up themselves so we expect that the variety and quality of the ads will increase as the test period goes on – thanks for your patience during this process.

For the test, you will see the ads, clearly indicated by a different background color and “Advertisement” text, at the top of some of the streams in the product.  They scroll away when you scroll down your list and in the near term will only appear at the top of the stream.  Ultimately they are designed to be contextual to your social stream and in the interests implicitly expressed within it – for example by who you follow.  You may also see ads that are local to your geography if all works well.  Note that we do not share any personally identifiable information with Ad.ly in order to deliver these ads.

Obviously, we want your feedback!  We use software and the web too so we of course understand ads are not going to be everyone’s (read: anyone’s) favorite feature of Yoono but we do genuinely hope to find the right balance between effectiveness, relevance, and user experience.  To that end, let us touch on a bit of the bigger picture thinking around ads.

We have been incredibly lucky to have what can be called “patient capital” in the company.  In other words our investors have given us significant leeway to build a great product first, find a user base, and focus less on monetizing our service in the near term.  For that, we have been very appreciative and have worked extremely hard to successfully create a great product and growing user base.   In the interim, the near term has turned into the medium term and it’s important at this stage for Yoono to prove to our investors that our service is valuable.  That said, it’s not only that we need to provide a proof point for our investors, it is also because we are eager to grow Yoono as a business and have the ability to add employees with the singular goal of providing the best social apps on the planet and doing so at an increasingly fast pace.  Unfortunately that can’t be done without cash money.  Billz.  Dinero.  You get the idea.

We are strong believers in making our product available “for free” to users and in order to do so we believe supporting the free product via quality relevant ads holds the most promise for the company and for users.  We may try other avenues, but we’re going to try this one first.  It is absolutely our intention to provide paid ad-free versions of the products as well for those who would rather pay a small fee to enjoy the product without advertising.  It’s our belief that this “freemium” business model is where the social stream application market will be heading in the next 12-18 months – both on desktop and mobile.  What this means is that if the test is successful on the dimensions outlined above, we will continue with the in app ads and continue to optimize them.  We will also at that time work to make the paid ad-free versions of our products available.

As we’ve stated before, Yoono as a company genuinely values each and every one of our users.  Your enthusiasm is incredible and keeps us pumped up as we bang away on our keyboards night and day.  We also value the thoughtful and copious amount of feedback you provide us each and every day.  We expect it will be no different with our ads test so please let us know what you think in the comments or email us directly at feedback at yoono dot com.

And if you could click on some ads, that would be great too.  Thanks!

Todd Pringle, VP Product Marketing

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Aug 14

Just a quick update – we have just released a fix for a problem some users were experiencing with Facebook.  There are two main issues addressed in this release, specifically:

  • Problem #1:  Facebook stops updating within Yoono.   This issue should be fully resolved.
  • Problem #2:  Facebook periodically stops working (fails when updating status, fails to connect account on initial set up) due to maximum requests limit on the Facebook side reached.  We have adjusted our requests scheme to alleviate and hopefully eliminate this problem altogether but we won’t know until the majority of our userbase upgrades to this version and away from older versions (so update!).

Here is how to get the new updates:

  • Yoono for Firefox (v7.3.7) – available today on our website here.  Has been submitted to Mozilla and once they approve it will also appear in the Firefox Add-ons directory and via the Firefox add-on automatic version update notification mechanism.
  • Yoono for Chrome (v0.2.3.7) – available today on our website here or via the Chrome Extensions Gallery.
  • (Update 8/26) Yoono Desktop (v1.7.3) – desktop version has now been updated and is available here.

Thanks again for your patience on this issue – we really appreciate the enthusiasm of our users and want to provide the best possible experience for every single one of you.

The Yoono Team

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Jul 07

Two quick things we wanted to mention:  1) we have a new release available with a few minor but key bug fixes and 2) yes, Twitter is having major issues at the moment.  In a bit more detail:

1) Our latest release fixes two key bugs:  a) an issue that was causing some users to see the “loading updates…” message forever and b) an issue that was causing some users with particular firefox themes/personas to not see the “accept” button for the Terms of Service.  For each version, here’s the status:

Add-on Versions:

- Firefox: update 7.3.4 available via our website and submitted for approval to Mozilla (will be available via Firefox add-ons directory/auto update shortly in other words)

- Chrome: update 0.2.3.5 available on our website or via the Chrome extensions gallery

Desktop Versions:

- update 1.7.3 available via our website shortly (thanks for your patience!)

2)  As many of you have reported or undoubtedly noticed, Twitter is having issues currently.  In particular you may see messages about having exceeded your API request limit in Yoono for Twitter and in many cases nonsensical times until it will work again (i.e. negative numbers like -24 minutes).  Twitter is aware of the issue and working to resolve it, unfortunately all 3rd party apps are having the same problem and there is nothing we can do about it other than wait for Twitter to fix it.  For the latest status, follow @yoonosupport on Twitter.

Thanks for using Yoono!

The Yoono Team

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Jun 29

Just a quick blog post to let you all know about our latest release – Yoono 7.3.3 which was just validated by Mozilla (which means you should see a notice from Firefox that there is an update available if you haven’t already).  We should have the equivalent desktop updates available shortly.  This is solely a bug fix and maintenance release with the following changes:

- Fixes to Facebook designed to reduce API calls that when maxed out prevent Facebook from working correctly
- Changes to Facebook data model mandated by Facebook
- Changes to Twitter API call management to accomodate Twitter’s reduced API call limits
- Fix to issue causing some users to experience Firefox crashes

Please check it out and let us know how it works for you!  In particular, if you were experiencing Facebook issues, Twitter API limit issues, or Firefox crashes with previous builds let us know if the new version fixes your problems.

The Yoono Team

May 31
Today with the launch of Yoono 7.2 & Yoono Desktop 1.7 you can now connect your YouTube account to Yoono!
Get the latest version of Yoono here!
Your Updates, Subscriptions, Playlists and more…in one place!
When you connect Yoono to YouTube you instantly have a real time stream of your YouTube Updates – uploads, comments and more from your friends.  You can also view and manage your subscriptions, playlists, favorites, and uploaded videos.  We’ve made it easier than ever to stay connected to what’s happening on YouTube!

Powerful YouTube search built right in.
The search tab allows you to easily find videos, playlists and channels on YouTube.
You can play back results, favorite, share, comment and even download videos!

Play it back however you like.
Play videos within the YouTube tab in Yoono or use the pop out function to play the video in a larger window complete with related videos, info, comments, and more.

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May 11

As mentioned in our previous blog post (here), we have been in the process of redesigning our logo via a contest on the site 99Designs.  The response was phenomenal and we ended up getting 769 entries during our 1 week contest!  A huge thanks to all the designers who put in the effort to submit their ideas – we were not only impressed with the quantity but with the quality of the designs as well.  With that said, there can only be one winner.

We’ve narrowed the field to 6 final designs and now we’d like to get some feedback from our community to help us determine the winner.  To let us know which one(s) is your favorite(s), just comment on this blog post – note that it’s not exactly a vote, hence we’re not using a poll.  We’d love to get quality feedback on your favorites that also includes a reason why you like them best and why they fit well for Yoono.  A couple things that should be made clear before you do:

1.  While we promise to take community feedback into account, Yoono will make the final call on the winner which may or may not be the community favorite.

2.  Yoono may or may not use the winning logo design as our new logo (we’re optimistic though!).

3.  We are planning to announce the winner Monday, May 17th so get your comments in before then!

Without further adieu, here are the finalists:

May 10

We’re finally kicking off our translation project – it’s something we’ve wanted to do for a long time – and we’re looking for volunteers from our large and growing community of users to help.  We’ve launched a project on Crowdin, an online tool for crowdsourcing translation projects.  If you love Yoono but would love it more in your native language we’d greatly appreciate a bit of your time to give us a hand.  Here’s what to do:

1.  Visit our project page here:  http://crowdin.net/project/yoono-translation

2.  Choose the language you’d like to translate Yoono to (we’re looking for European and Asia initially but if there’s another language you’d like to help with just let us know in the comments on this post, or request it via Crowdin here)

3.  Open the yoono.properties link and begin translating!

You’ll need to create a Crowdin account but it’s free and easy to do so.  If you have friends and fellow Yoono users who would be good candidates to help out, please let them know as well.

Yoono is a small company and your help translating definitely is appreciated by us.  But just as importantly it is an opportunity for you to take the product you love and make it more yours while at the same time benefiting tens of thousands or even hundreds of thousands of users looking for Yoono in the same language you are.

Thanks!

The Yoono Team

Apr 29

Today we’ve released the first beta of Yoono 7.2, available on our Firefox Add-ons page here (look for the link in the Beta Channel section at the bottom of the description or use this direct download link).  We’re eager for you to check it out and give us your feedback.  At some point during the beta period you’ll likely see a survey to fill out and we’d appreciate it if you take the time to do that so we can make key fixes before the final release.  You can also give us feedback anytime on our support site here (please specify that you’re using the beta!).  So what’s new?

  • The main new feature for 7.2 is support for YouTube!  We’ll detail the features in a later post but you can get all your updates, comment notifications, see your playlists and favorites, search YouTube and much more – right from Yoono.
  • We’ve also added a few frequently requested Twitter features:  we now show your replies/mentions in your main stream, we’ve added a “Reply All” action link to Twitter updates, and we’ve added the ability to Favorite tweets.  Enjoy!
  • We’ve redesigned the remove update UI (trash can is now an “X” in the upper right) and the way the “more” action link works (no longer on the bottom of the updates).
  • We’ve fixed a lot of bugs as well…

Check it out and let us know what you think!

Update: Today (5/6) we’ve released an updated version of the 7.2 beta with key performance improvements – faster loading updates, switching tabs, etc, improvements to YouTube support on Mac, trending topics integration in the OneRiot search box, and of course some additional bug fixes.  Test away!

The Yoono Team

Apr 27

We’ve decided to freshen up the Yoono logo which has served us well but is maybe getting a bit long in the tooth.  Are you a designer or know of one that may be interested in designing a logo for a leading social networking app with over 4 million downloads?  We’ve got a contest running over at the crowdsourced design site 99Designs and would love some community members with design chops to submit entries.  The contest started only yesterday and there are already 92 designs (I guess we’ll indeed get 99 designs as the site’s name suggests)!

It’s a weeklong contest and has a guaranteed $500 prize for the winner, regardless of whether or not the winning design ends up being used as our new logo (we certainly hope we get something that we use though!).  We’ll be providing feedback to the designers and submissions throughout the contest to help “steer” to a winning design.

If you’re not a designer but would like to leave us feedback on the design submissions just check them out and let us know in the comments which designs you like (just reference the design number in your comments).

To visit our contest page, click here.

Thanks!

The Yoono Team

Apr 08

Awhile back, Google contacted us about porting our popular Firefox add-on over to Chrome as a Chrome extension (Chrome “extension” = Firefox “add-on”) and we told them we were very excited to but at the time Chrome had some limitations that made it impossible for us to do so.  Soon, more and more users started requesting a Chrome version as well.  Today, we’re excited to announce the launch of our Yoono extension for Google Chrome as an alpha release (for those non-geeks out there an alpha release is an even earlier preview version of the product than a beta release)!

We’ve worked with the Chrome team to create a version that works in the Chrome environment and replicates the functionality of our Firefox version as closely as we can given some of the differences between Chrome’s extension system and Firefox’s add-on system.  A couple notes before you check it out:

  • Chrome does not have support for “sidebars” in the same way that Firefox does (though they may in the future).  Given this, Yoono in Chrome has 2 modes: 1) a popped out separate Chrome window sidebar (default, shown in screenshot below) or 2) a “popped in” chrome tab mode.  Both support extra columns.  Let us know what you think (and prefer) and how this experience compares to Firefox!
  • As an “alpha release”, this version of Yoono is not feature complete relative to our Firefox add-on and you will likely run into a few bugs (known and unknown!), so definitely let us know when you do on our support/feedback site here.  In our testing, we’ve found the extension to be stable and reliable.
  • In particular, this release does not include any widgets besides the Friends social aggregation widget, does not have pop up alerts or a fully implemented “Share” feature yet, among other things you may notice.
  • Yoono for Chrome works with the latest Chrome release, Chrome 4.1 available here, as well as Chrome 5 beta, available here .  Note that Chrome 5 supports more extension features and Yoono for Chrome will be eventually more fully featured on Chrome 5.  Update: Mac and Linux versions of Chrome have different levels of extension support vs. Windows and were not working in our first release – this is now fixed in the download linked below.  If you need to update from first release, check this thread:  http://bit.ly/cxibJK

We’re excited to get your feedback and quickly improve Yoono for Chrome.  You can download it today right here.  To install it, just open the file with Chrome or drag it into your Chrome window.  Once again, let us know if you have any feedback or run into any issues here.

Enjoy!

The Yoono Team

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